School Receptionist 2025-2026

 

Background

Libertas School of Memphis is a Montessori, liberal arts public charter school serving a historic but marginalized neighborhood in Memphis. Our mission is to be a school for human flourishing: cultivating minds, hands, and hearts for lives of wonder, work, and love. We offer students a rich, rigorous, and personalized education through the learning method of Dr. Maria Montessori, liberal arts and Core Knowledge, and the best practices of high-performing urban schools. We foster a culture of character and excellence. And we are an attachment village of support between schools, families, and our community. We serve over 600 children from six weeks old through middle school in inclusive, multi-age classrooms.

 

Role summary and information

• Key function: Run a service-oriented front desk, provide direct service to families and teachers, and be a key agent between families, the community, and the school.
• Full-time, salaried role. This position follows the school calendar plus one additional week in the summer before staff in-service. 7:30 am-3:30 pm on school days, and until 4:30 on Wednesdays.Will assist with periodic school events outside of the normal schedule.
• Measures of success for the position include customer satisfaction among teachers and families; accurate entry of attendance and other data; timely and thorough completion of tasks; performance evaluations; and related indicators.
• Professional development opportunities.  
• Reports to the Family Engagement Manager.
• Key relationships: Teachers, students and families, Family Engagement Manager and team, Director of Operations, Principal, Assistant Principals, and AV Team.

 

Measures of successes 

• Accurate entry of daily attendance
• Timely and thorough completion of tasks
• Stakeholder satisfaction: 90% among teachers and families
• Satisfactory performance evaluations
• Other indicators

 

Key Responsibilities

Front Office Clerical

• Create a welcoming, professional, and organized front desk.
• Actively seek to create a front office that is the central resource of information in the school. 
• Knowledgeable of school operations with the ability to direct individuals to the appropriate contact.
• Clerical activities, including routine correspondence, assisting with filing records and documents, processing mail, copying, filing, answering phone calls to the school, responding to inquiries, transferring calls, and taking messages.
• Screen, greet, and sign in all individuals entering the building in alignment with the school safety guidelines and guide them to their appropriate destinations.
• Attendance: Enter daily attendance, tardies, and excuse notes; monitor classroom attendance completion. Assist in arrival/dismissal procedures, including daily student tardies. Support the attendance team with scheduling and preparing for attendance meetings. 
• Support the collection and maintenance of student records and files (e.g., demographics, transcripts, immunization records, meal eligibility forms, emergency contacts, and income eligibility.
• Maintain welcome packets. Ensure all visitors are welcomed and information is input in the kiosk.
• Monitor, organize, and purge lost and found.
• Perform health-related tasks, e.g. medications, bandages & taking temperatures, in the absence of a nurse.
• Place calls for out-of-service office equipment and printers and ensure timely repair.
• Order, organize, and maintain office supplies in storage closets, and workroom.
• Organize and maintain student uniform inventory systems.
• Collect and maintain records of monies received in the office for uniforms, before care, aftercare, and field trips.
• Access and update basic information (e.g., family phone numbers) in PowerSchool student information system, SchoolMint registration system, and other school data tracking systems. Print, organize, and distribute lists, rosters, and reports as needed.
• Assist in supervising students waiting in the office.

 

General

• Timely attendance
• Physical demands: Hearing and speaking to exchange information in person or on the telephone; seeing to read a variety of documents; dexterity of hands and fingers to operate office equipment; sitting for extended periods of time; bending, kneeling or stooping, reaching overhead to store or retrieve materials, and walking.
• Friendly, welcoming approach. 
• Customer service, correct English usage, grammar, spelling, punctuation and business vocabulary. Telephone and e-mail etiquette. Basic arithmetic.
• Develop and maintain productive working relationships with school site staff and families.
• Understand and follow verbal and written directions.
• Other duties as assigned

 

Qualifications and Traits

• High school diploma or equivalent
• Love of learning.
• Flexibility, initiative, and personal responsibility to work in a fast-paced environment.
• Fortitude for the challenges we face.
• Work collaboratively with a growth mindset. Give and receive feedback in a spirit of craftsmanship.
• Moderate computer skills. (Comfort accessing computer files, basic word processing, and entering information in a spreadsheet.)
• Excellent verbal and written communication skills.
• Warm and firm demeanor.

 

Compensation

• Full-time, salaried role; $15 to $20 per hour based on qualifications and experience.
• Investment in your professional development and growth.
• Paid sick leave.

 

Application process

Interested candidates should apply online at www.LibertasMemphis.org, where candidates can also learn more about our school. Please submit a resume, at least three references, and a cover letter (required) explaining why you would be a good fit for this position. Please direct any questions to talent@LibertasMemphis.org. Libertas does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.